Aliyah Tips - Internet options in Israel
Modified on Wed, 20 May at 12:24 PM
Understanding how Israeli Home Internet service works
In Israel, home internet service usually has two separate parts:
Tashtit – תשתית – Infrastructure
The physical line into your home (copper, cable, or fiber).
Usually provided by Bezeq or HOT, and in some areas by other fiber networks
Sapak Internet – ספק אינטרנט – ISP (Internet Service Provider)
The company that gives you actual internet service over that line
Examples: Bezeq International, Partner, Cellcom, HOTnet, 019, Internet Rimon, TCS Telecom, and others
Some providers sell packaged deals, but behind the scenes you are still paying for two separate services, and tech support may be split between them.
When you call remember to ask:
- “Who is my Tashtit provider?”
- “Who is my Sapak - ISP?”
- “If there is a problem, who do I call first?”
How Much Speed Do You Need?
Typical recommendations for home use (your need may vary, this is just a general recommendation):
- Single / couple: 100–300 Mbps
- Family: 300–500 Mbps
- Heavy streaming / remote work / large uploads: 500 Mbps – 1 Gbps
For most people, anything above about 300 Mbps feels similar for regular use (browsing, Zoom, streaming). You may not need “1 Gigabyte” download speed just for WhatsApp, email, and Netflix.
Common Contract “Traps” to be Aware of
When you compare offers (especially online):
- Intro price promotion: Many deals are cheap for 6–12 months, then increase
- Price after promotion: Always ask for the regular price starting month 7 or 13
- Commitment/exit: Check if there is a minimum term and how to cancel
- Router/modem: Ask if the router is rental or purchase, monthly cost, and what happens if you leave
Fiber vs Cable vs DSL
Sibim - סיבים - Fiber:
- Fastest and usually most stable
- Good for big families, many devices, remote work, and heavy streaming.
- Not available yet in every building; depends on your exact address
Cable (HOT) Internet:
- Uses HOT’s cable TV network
- Fine for most standard homes and streaming
- Coverage is not universal in all neighborhoods
Bezeq DSL / VDSL:
- Uses the standard phone line if fiber/cable is not available
- Solid fallback in older buildings or peripheral areas
When you sign up, the provider will check your address and tell you which options (fiber/cable/DSL) exist in your building.
Bundled Packages: Internet + TV + Mobile
Many companies offer “triple” or bundle deals that can include:
- Internet infrastructure
- ISP service
- Israeli TV channels/streaming box
- Mobile lines
Bundles may be worth it if:
- You want Israeli TV channels
- You prefer one bill and one provider
- You are not planning to switch often once promotions end
Bundles may not be necessary if:
- You only need internet access
- You mainly watch content via Netflix, YouTube, etc. and do not need Israeli channel packages
Popular ISPs – At a Glance
This list is focused on common, consumer-facing providers used by many people.
Bezeq (Bezeq + Bezeq International)
Role: National telecom; offers both infrastructure and ISP.
Phone: 03-3034591
Cellcom/Netvision (013)
Role: Major telecom with internet, TV, and mobile bundles.
Phone: *3123, 1-800-071-071
HOT/HOTnet
Role: Cable TV and broadband; popular for bundles.
Phone: 053-5003000
Internet Rimon
Role: ISP with filtering/content-control options, widely used in religious communities.
Phone: 1-800-222-234
Partner (012)
Role: Major operator, strong in fiber; offers internet and bundles.
Phone: *5474
WhatsApp: 054-3228822
TCS Telecom
Role: English-friendly provider targeting Olim; offers phone, fiber, internet, and TV bundles
Phone: 02-6550332
019 Mobile (Telezar/019)
Role: Budget ISP and mobile provider; can be combined with filtering (e.g., via Rimon/Etrog)
Phone: *019
Hebrew Comparison Sites
These sites list current internet deals and bundles.They are in Hebrew but work well with browser translation.
- Kamaze – כמהזה General comparison for internet, mobile, TV, bundles.
- LORO – לורו Focus on internet providers (ISPs).
- Mishtalem Li – משתלם לי Price comparison with many current promos.
- SmartCut – סמארט קאט Simple comparison tables for internet and communication services.
Please note: These sites often show only ISP pricing, not infrastructure.Always add Tashtit+ISP costs to understand your real total monthly bill.
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